Refund Policy

Eligibility for Returns & Refunds

We accept returns for defective, damaged, or incorrect items. If you receive a faulty product, please contact us within 7 days of delivery.
Items must be unused, in their original condition, and returned with all original packaging and accessories.
Customized or made-to-order items are non-refundable unless they arrive damaged or defective.
Proof of purchase (order confirmation or receipt) and unboxing video is required to process a return or refund request.

To initiate a return, contact our support team at ringalartisanshaven@gmail.com with your order details and photos of the defective or damaged item.
Once your request is approved, we will provide return shipping instructions.
The customer is responsible for return shipping costs unless the return is due to our error.
Upon receiving and inspecting the returned item, we will process your refund within 7-14 business days.
Refunds will be issued to the original payment method. Processing times may vary based on your bank or payment provider.

If you wish to exchange an item, please contact us. Exchanges are subject to product availability.
Certain items such as gift cards, clearance items, and personalized products are non-refundable.
If a refund is approved for a non-refundable item, it will be processed as store credit.
We reserve the right to refuse returns that do not meet our policy criteria.

For any refund-related inquiries, please reach out to us at ringalartisanshaven@gmail.com or +91-7996749865. We are happy to assist you!

This policy is subject to updates. Please review it periodically for any changes.